Apple has been accused of slowing down several iPhone models after its latest updates. The Spanish Consumer Protection Organization sent a letter to Apple accusing the company of slowing down older phones like iPhone 8 and iPhone XS, but also iPhone 11 and iPhone 12 after updates recent. The updates mentioned in the letter are specifically the iOS 14.5, 14.5.1 and iOS 14.6 updates. The letter accuses Apple of deliberately slowing down iPhones and calls on the company to compensate affected consumers.
Spanish media iPhoneros first reported that the Spanish Consumer Protection Organization (OCU) sent the letter to Apple. The letter aims to establish a dialogue with Apple and seek a way to compensate affected consumers. If Apple does not respond with a satisfactory response, OCU has reportedly threatened to file a complaint.
“The letter sent aims to establish a dialogue with Apple to find a way to compensate its consumers. If Apple does not react properly, other actions could be taken in national courts to enforce consumer rights, ”wrote the OCU in the letter. While the letter does not detail specific user complaints, it does allege that the iOS 14.5, 14.5.1, and 14.6 updates severely damaged consumer devices, causing their processing speed to drop dramatically and faster offload. drums. The letter claims that many media, both tech and non-tech, have covered it. Altroconsumo, Deco Proteste and Test-Achats also participated in the letter sent by OCU.
Last month, iPhone users reported serious battery drain issues after updating to iOS version 14.6. An iPhone user claimed that his device emptied 70% overnight. An iPhone 12 user complained that his phone’s battery had only increased by 30% even after charging it overnight and that it “continues to drain”.